Questek Customer Care

Questek’s continuing success in the marketplace and its increasing customer base, together with customer feedback on the type and levels of support required by our diverse client base, has lead to the establishment of a dedicated technical support company.

Questek Customer Care provides a range of support and maintenance options.

We have introduced a number of maintenance contracts for large companies. These options range from on-site 24/7/365 support to return-to-workshop repairs during regular office hours. These contracts offer annual or monthly payment options.

Companies, needing only occasional support can opt for a ‘pay-as-you-go’ scheme which is tailored to the individual company's requirements.

Where required and where possible, QCC offers telephonic, email and dial-in remote diagnostic support. This often dovetails with the technical support offered by our international suppliers.

Email us for more details about our maintenance contracts